PRIVACY · Updated October 9, 2026

Your data in MultiPlay.

This notice describes the MultiPlay Windows app, website, and account service. Contact the MultiPlay team at multiplayxcloud@gmail.com with privacy questions or requests.

Account and sign-in

Clerk provides MultiPlay account authentication. It processes your email address, account identifier, sign-in information, and session information. If you choose Google, Discord, or Facebook sign-in, that provider shares the account identifier, basic profile information, and email permitted by the sign-in flow. We use this information to identify your MultiPlay account and maintain secure access. Google sign-in requests only basic profile and email scopes; it does not request Gmail, Drive, or Contacts access.

Subscriptions and payments

Stripe processes payments, payment-method information, invoices, and subscription management. MultiPlay's account database stores the identifiers and subscription status needed to verify your plan, including a Stripe customer identifier and renewal or cancellation information. Full payment-card details are handled by Stripe rather than the MultiPlay application server.

App usage and community features

The signed-in app sends a device identifier, running-account count, activity timestamps, and aggregate statistics such as play duration, session count, and longest session to the MultiPlay service. These support usage statistics and community activity. Leaderboard participation is optional; if you opt in, your chosen public name and relevant statistics can be visible to other users. You can turn off leaderboard participation in the app. It does not make all usage reporting optional.

Data on your computer

Profile settings, Xbox browser sessions, local activity information, and diagnostic logs are stored on your computer. Microsoft and Xbox process your game sign-ins and cloud-gaming activity under their own policies. MultiPlay's account and billing API does not receive Xbox passwords or browser-session cookies. Diagnostic exports are saved locally; if you send an export to support, we receive the contents you share.

Service providers and technical data

MultiPlay uses Clerk for authentication, Stripe for payments, Railway for the application API and database, and Cloudflare for website hosting and DNS. These services may process IP addresses, browser or device information, cookies or similar session technology, and operational logs needed to provide and secure their services. Your account and billing information is shared with providers as needed to operate those features. We do not sell your personal information or use social sign-in data for advertising.

Retention and your choices

Account, subscription, and usage records are retained while needed to operate your account. Some payment, security, backup, or legal records may remain after an account-deletion request where necessary. Data stored locally stays on your computer until removed. You can request access, correction, or deletion by contacting us from the email associated with your account; we may need to verify ownership. Available rights depend on your location. See our account and data-deletion instructions.

Changes

We will update this page when MultiPlay's data handling changes. The date above identifies the current notice.